The useful
answers.

Open our Track your order page and enter the tracking number from your shipping confirmation email.

Your tracking number will be sent to you by email when your order is shipped.

Very often our emails arrive directly in your spam folder. You automatically receive an order confirmation email as soon as your payment is validated, followed by a shipping confirmation email once your order has been shipped with your tracking number.

Once your order has been shipped, you will receive an email notification containing a link to the order tracking details. You can also use our track your order page to check the status in real time. If you have difficulty finding your tracking information, email us at contact@stanislasparker.com and we will be happy to help.

We do our best to process and ship orders as quickly as possible. Please email us immediately at contact@stanislasparker.com if a change needs to be made. If we manage to catch it in time, we can update your order. If your modification has not been taken into account in time, we offer quick and easy exchanges or returns.

You have 30 days from the delivery date to return an item for an exchange or refund.